Frequently Asked Questions
Everything you need to know about your SportQ gear and orders.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days. Expedited shipping is available at checkout for athletes who need their gear sooner.
What is your return policy on fitness apparel?
We offer a 30-day return policy on all unworn apparel with original tags attached. Please note that for hygiene reasons, some items like swimwear or compression gear may be exempt.
Are SportQ products covered by a warranty?
Yes, all our high-performance equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer team discounts for bulk orders?
Absolutely! We offer special pricing for schools, clubs, and professional teams. Please contact our corporate sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.